Effective Date: 08 DEC 2023

Welcome to Electronicspot.in, the online marketplace for used laptops and electronic gadgets managed by Acara Infraspace Technologies Private Limited. Please carefully read our Refund Policy, which outlines the terms and conditions regarding returns and refunds. By making a purchase on our website, you agree to the terms specified below.

1. Eligibility for Returns

  • You are eligible for a return within 7 days from the date of delivery.
  • To be eligible, the product must be in its original condition, unused, and in the same packaging as received.
  • Returns are only accepted for products with manufacturing defects or damages incurred during transit.

2. Initiating a Return

  • To initiate a return, contact us within 7 days of receiving the product at write@electronicspot.in or by calling 7050179879.
  • Provide your order number, details of the product, and the reason for the return.
  • Our customer support team will guide you through the return process.

3. Return Process

  • After initiating the return, you will receive instructions on how to ship the product back to us.
  • Pack the product securely, including all accessories and original packaging.
  • Ship the product to the address provided by our customer support team.

4. Inspection and Approval

  • Upon receiving the returned product, we will inspect it to ensure it meets the eligibility criteria.
  • If the return is approved, we will process a refund or offer a replacement, as per your preference.
  • Refunds will be processed within [insert number] business days.

5. Exclusions

  • Returns are not accepted for products damaged due to customer misuse, accidents, or negligence.
  • Products that are not in their original condition or are missing parts will not be eligible for a refund.

6. Refund Options

  • Refunds will be issued in the original form of payment used for the purchase.
  • If the payment was made through a credit card or other electronic means, the refund will be credited back to the same account.

7. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

8. Changes to the Refund Policy

Acara Infraspace Technologies Private Limited reserves the right to update or modify the Refund Policy at any time. Changes will be effective upon posting on the website.

Thank you for choosing Electronicspot.in. We appreciate your trust in our platform.

Acara Infraspace Technologies Private Limited